Terms of Service
Welcome to Talktive, a digital social residence ("A cozy place to vent, confide, and find someone who listens"). These Terms of Service ("Terms") govern your access to and use of the Talktive mobile application, website, and related services (collectively, "Talktive" or the "Service"), developed by Le Wang ("we," "us," or "our").
Please read these Terms carefully before entering the residence. By downloading, accessing, creating a persona on, or using Talktive, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Service.
1. Agreement to Terms
These Terms constitute a legally binding agreement between you ("resident" or "user") and Le Wang. By accessing Talktive, you acknowledge that you have read, understood, and agreed to be bound by all provisions set forth herein. If you are using the Service on behalf of an organization or entity, you represent and warrant that you have authority to bind that entity to these Terms.
2. Age Requirements and Restrictions
- Strictly 18 and Older: Talktive is intended exclusively for adults aged 18 and older. Access to or use of Talktive by anyone under 18 years of age is strictly prohibited.
- Affirmation of Majority: By accessing or using Talktive, you represent and warrant that you are at least 18 years of age.
- Immediate Termination for Minors: We maintain zero tolerance for minor accounts. If we discover, have reason to believe, or are notified that a resident is under 18, we will immediately terminate the account, purge associated data, and ban access.
3. Authentication, Personas, and Integrity
- Social Authentication: We utilize secure third-party social authentication (such as Google Sign-In) to verify accounts, prevent bot abuse and spam, and enforce community bans.
- Persona Authenticity: Residents interact within the residence using custom personas rather than real-world names or permanent handles. However, personas must represent real residents behaving authentically.
- No Impersonation: Impersonation of any resident, building moderator, developer, staff member, or third-party brand or entity is strictly prohibited. Any deceptive identity misrepresentation will result in immediate suspension or a permanent ban.
4. Child Safety and Protection
Talktive maintains a strict zero-tolerance policy regarding Child Sexual Abuse and Exploitation (CSAE) and child endangerment:
- Any content, message, media, or conduct depicting, encouraging, or involving minors is strictly forbidden.
- Accounts involved in child safety violations will be permanently banned immediately without warning.
- All violating content is immediately purged from our servers.
- We actively report illegal activities and cooperate fully with relevant law enforcement agencies and child safety organizations (including the National Center for Missing & Exploited Children - NCMEC).
5. Content Ephemerality & Deletion Schedule
To foster open, candid expression and protect resident privacy, Talktive operates on a foundation of strict content ephemerality. Data is automatically and permanently cleared on the following schedule:
- Plaza Messages: Public open-air chats are automatically cleared after 3 days.
- Moments (Bulletin Board): Shared thoughts and updates vanish automatically after 7 days.
- Lounges (Clubhouse): Topic-based group rooms and discussions expire after 14 days.
- Private Chats: One-on-one private messages are permanently deleted after 30 days, unless retained under the active preferences of a Talktive Plus subscriber.
Once content is purged according to these ephemerality schedules, it cannot be recovered, reconstructed, or restored.
Talktive is designed as a peaceful, supportive sanctuary. All residents agree to adhere to our community safety rules:
- Prohibited Conduct:
- Engaging in harassment, bullying, stalking, hate speech, intimidation, or targeted threats.
- Distributing or requesting sexually explicit media, non-consensual imagery, graphic violence, or illegal material.
- Sharing real-world personally identifiable information (PII) of yourself or others (doxxing), or attempting to unmask, de-anonymize, or locate other residents.
- Sending unsolicited spam, promotional links, commercial advertisements, or deploying automated bots or scripts.
- Doorbell & Peephole Etiquette: Respecting personal boundaries is fundamental to the building. Strangers must knock via the Doorbell and await acceptance through the Peephole before a private chat can begin. Repeated unsolicited knocking or spamming requests is considered harassment.
- Trust Score Standing: Each resident maintains a Trust score reflecting adherence to community guidelines. Trust scores influence access to building features and spaces. Verified user reports, moderation flags, and guideline infractions reduce your Trust score and may automatically restrict communication or lead to account sanctions.
7. Talktive Plus Subscriptions, Conduct & Banning Policy
- Premium Features: Talktive Plus is an optional auto-renewing subscription that unlocks enhanced building capabilities, including voice messages, custom avatars, chat persistence beyond the 30-day window, live status indicators, and an ad-free experience.
- ZERO IMMUNITY: Paid Talktive Plus subscribers receive no special immunity, exemption, or preferential moderation treatment. All residents, regardless of payment or subscription status, are held to the exact same community conduct standards and safety policies.
- Account Sanctions: Inappropriate behavior or violations of these Terms will result in swift moderation action, which may include formal warnings, temporary mutes, profile/avatar resets, temporary suspension, or permanent account bans.
- NO REFUNDS: Talktive does not issue refunds, prorations, or monetary credits for any subscription fees, remaining billing periods, or virtual features if an account is suspended, restricted, or permanently banned due to violations of our Terms or community guidelines. Any remaining time on a subscription is immediately forfeited upon account termination.
- Subscription Management: Subscriptions are billed and managed directly through third-party platforms (the Google Play Store or Apple App Store) and are governed by their respective terms. If your Talktive account is suspended or banned, you remain solely responsible for canceling your recurring subscription directly in your Google Play or App Store account settings to avoid future recurring charges from the store.
8. Disclaimers & Limitation of Liability
- "As Is" Basis: Talktive and all related services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
- User-Generated Content: We do not endorse, verify, or assume responsibility for any content, messages, or materials posted or transmitted by residents. You interact with other residents at your own risk.
- Availability: We do not guarantee continuous, uninterrupted, secure, or error-free operation of the Service, and we may suspend or modify features at any time without notice.
- Limitation of Liability: To the maximum extent permitted by applicable law, Le Wang and Talktive shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, personal goodwill, or emotional distress, arising out of or related to your use of or inability to use the Service.
We reserve the right to revise, update, or replace these Terms at any time at our sole discretion. Any changes will be posted on this page with an updated revision date. Your continued access to or use of Talktive after the effective date of any revised Terms constitutes your full acceptance of those changes.
Contact Us
For questions regarding these Terms, to report violations, or for safety inquiries, please contact us at:
Email: gnowoel@gmail.com
(Last updated: 2026-09-15)